15 Year Warranty
Venice Stone Surfaces
Permanently installed Venice Stone Surface slabs (the “Product”) are warranted by Venice Stone Company Ltd to the original owner.
The Product must be fabricated and installed by an authorized Venice Stone Fabricator/Installer, and used and maintained in accordance with instructions provided by Venice Stone. During the first fifteen (15) years after the date of initial installation, Venice Stone, at its option, will repair or replace without charge if the Product fails due to a manufacturing defect. Although Venice Stone shall make its best effort to repair or replace with the best possible colour match to the original as possible, Venice Stone cannot guarantee that the repair or replacement will be an exact colour match to the original. To obtain service under this limited warranty, you must reasonably cooperate with Venice Stone’s authorized service agents and provide access to the installation site. This warranty is applicable only to the original purchaser and only when the Product has been paid in full. Any associated repair or replacement cost other than the Product will be the original purchaser’s responsibility.
This warranty excludes the following:
Except as to what is stated in this limited warranty herein, Venice Stone makes no warranties, express or implied, in respect to the Product, including, but not limited to, any implied warranty of merchantability or fitness for a particular purpose, and all such warranties hereby are expressly disclaimed. Venice Stone does not warrant that the Product will meet the original purchaser’s requirements. Venice Stone shall not be liable for incidental, consequential, indirect, special, punitive, or exemplary damages of any kind, including lost goodwill, lost profits, lost business, or other indirect economic damages, and further including injury to property, whether such claim is based on theories of contract, negligence, tort (including strict liability) or otherwise, as a result of breach of any warranty regardless of whether Venice Stone was advised, had other reason to know, or in fact knew of the possibility.
To obtain service under this limited warranty, contact the source from whom you purchased the Venice Stone Surfaces or you may directly contact Venice Stone at the address below, in writing, providing your name and address, a description of the Products and the nature of the defect or failure. You must provide the original sales receipt along with proof of purchase and installation of Venice Stone Surfaces, which clearly indicates the Product purchased and installation dates in order to obtain service under this limited warranty.
Venice Stone Warranty Center
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